E-Commerce Benchmark Study

2018 Retail E-Commerce Audit Benchmark Study

Like last year, we're running 50 of the NRF's top 100 retailers through our proprietary (updated for 2018!) e-commerce audit to see what the new benchmark is.

In this study, you’ll see examples from top retailers like Nordstrom, Walmart, Home Depot, Kohl's, Foot Locker, Macy’s, Petco, AutoZone, and IKEA – and you may be surprised to find how many of them actually have their act together. For example, how many:

  • Show product videos on detail pages
  • Offer side-by-side product comparisons
  • Provide Q&A on their product detail pages
  • Include detailed product specifications
  • Clearly communicate product availability, shipping/delivery times, and any savings

Find answers to all these questions and MANY more in the 2018 study!

Fill out the form below to get your copy of the Retail E-Commerce Audit Benchmark Study!

E-Commerce Audit Benchmark Study 2018